FAQ

Questions and answers

Plain answers about AIBEVA 0.3.2: your computer, your AI account, privacy, price and updates. If your question is not here, write to support@aiblab.info.

About AIBEVA

What is AIBEVA?

AIBEVA is a personal AI for Windows that remembers you. It remembers you across restarts and weeks and keeps one thing you left open for later. Everything it remembers is listed in a panel called “What I remember about you”. It is an AI, not a person, and it says so if you ask.

Your computer and your AI account

What do I need to run it?

Windows 10 version 1809 or later, or Windows 11, 64-bit; 16 GB of RAM (8 GB is enough with your own Claude API key); 15 GB of free disk space; and an internet connection for setup. AIBEVA is available in English and for Windows.

Which AI account do I need?

With a dedicated graphics card: none. AIBEVA runs a built-in model on your PC. It downloads once after the first start, and you don’t need any AI account or key.

On a less powerful PC: your own Claude API key from Anthropic. You create it in Anthropic’s developer console (console.anthropic.com), and Anthropic bills the usage to your account. Paste the key into AIBEVA when it asks. How to get a Claude API key

  • A chat subscription is not enough. Claude Pro, ChatGPT Plus or Google AI Pro do not include an API key. You need an API key from Anthropic.
  • Other providers’ keys are not supported in this version. Use a Claude API key.
  • With your own key, your messages go to Anthropic. Your messages, and the parts of your memory needed to answer, are sent to Anthropic under its terms, so that mode is not offline. Your memory itself is kept on your PC.
  • Treat the key like a password. Create a separate key just for AIBEVA, set a spending limit in the console if you want one, and revoke the key there if you think it has leaked.
What if my computer has no graphics card?

AIBEVA picks how it runs from your PC by itself. With a dedicated graphics card, it runs a built-in model on your PC. On a less powerful PC, it runs with your own Claude API key from Anthropic; then 8 GB of RAM is enough. The best test is your own PC, which is what the 14 free days are for.

Privacy and your data

Does it work offline?

With the built-in model, yes: on first start AIBEVA downloads its built-in model once, and after that it works without an internet connection. With your own Claude API key, it is not offline — see What leaves my computer with my own Claude API key?

What leaves my computer with the built-in model?

Your conversations and your memory stay on your computer; we do not receive them. AIBEVA goes online only to download the built-in model once, to check for and download updates, and to register when you choose to. The full details are in the Privacy Policy.

What leaves my computer with my own Claude API key?

Your messages, and the parts of your memory needed to answer, are sent to Anthropic, because its model writes the answers. What happens to them there is governed by Anthropic’s terms, and Anthropic bills the usage to your account. Your memory itself is kept on your PC.

What does AIBEVA remember about me, and where can I see it?

It remembers your name and the facts you tell it, and uses them in later conversations — across restarts and weeks. Everything it keeps about you is listed in the “What I remember about you” panel. The memory is stored on your computer. With your own Claude API key, the parts of it needed to answer are also sent to Anthropic — see above.

How do I make it forget something?

Click Strike out next to the line in the “What I remember about you” panel. You can also say it in the conversation, for example “Please forget where I live.” It stays forgotten after a restart.

Does remembering me make its answers better?

No. Remembering you means you do not have to repeat who you are, what you do or how you like answers. It does not make the answers better or more accurate.

Price and registration

How much does it cost?

The download is free, and AIBEVA is free to use for 14 days. After that, identity registration is USD 10 once, plus VAT where applicable. There is no subscription. Payment is handled by Stripe; we never see your card number.

What happens after 14 days?

After 14 days AIBEVA stops and waits for identity registration. When you register, it carries on with all its memory.

Can I get a refund?

The 14 free days are there so you can try everything before you pay. Registration is carried out right after payment, and by registering you agree that your right of withdrawal ends once the registration is done. If your payment went through but the registration did not complete, or something is wrong with it, write to support@aiblab.info and we will sort it out. The full rules are in the Licence Agreement. Your statutory rights as a consumer are not affected.

Updates, uninstalling and help

How do updates work?

Updates arrive automatically and are free. They keep your memory.

The installer says “AIBEVA is running! Click OK…” during an update. What do I do?

Click OK — the update then continues. If the installer shows a checkbox “Delete the application data”, leave it unticked. Ticking it deletes your AIBEVA and its memory.

What happens to my data if I uninstall AIBEVA?

Please back up first: open the Vault in AIBEVA, make a backup and keep it somewhere safe. If you tick “Delete the application data” when uninstalling, your AIBEVA and its memory are gone for good.

My antivirus blocked or quarantined an AIBEVA file. What now?

Some antivirus programs check new software before allowing it. If yours put an AIBEVA file into quarantine, restore it and add an exception. In Norton: Norton → Security → History → Quarantine → select llama-server → “Create exception and restore” → open AIBEVA again. The same steps are in AIBEVA under Settings → Help.

If Windows shows a blue “Windows protected your PC” window when you run the installer, here is what to do.

How do I get help?

In the app, Settings → Help has the most common fixes. Otherwise write to support@aiblab.info.

About us

Who makes AIBEVA?

SAY TO PAY s.r.o. (trading as AIBlab), a small company in Ostrava, Czech Republic, company ID 08694222. The design of AIBEVA’s memory is patent pending. You can reach us at support@aiblab.info.

Ready to try it?

Free for 14 days · then USD 10 once, plus VAT where applicable · no subscription